Web Accessibility Services
If your website was built by a volunteer or cobbled together by someone on staff who figured it out as they went, there’s a good chance it has at least a few accessibility problems.
The usual paths to discovering those issues are not great: a complaint from a community member, a question from a funder during a grant review, or a demand letter from a law firm. Getting out ahead of it is almost always easier and cheaper than responding to it.
We offer comprehensive web accessibility services: from thorough audits that identify barriers to full remediation, content strategy, and ongoing support to keep your site accessible as it evolves. Our goal is to provide you with clear, actionable findings tied to real users and real consequences, and the expertise to implement lasting solutions.
Why it matters
Ideally, this is straightforward: if your organization exists to serve a community, your website should work for everyone in that community, including people who use assistive technology. But there a few more reasons to care about this than just “it’s the right thing to do”:
- For nonprofits that receive federal funding, Section 508 compliance is a legal requirement.
- ADA Title III has been applied to websites in a growing number of court cases, and small nonprofits have been targeted by demand letters.
- Accessibility improvements almost always improve SEO and mobile usability at the same time.
- For many organizations, a significant portion of your community has a disability. Your site should work for them.
Accessibility tends to get treated as a checkbox—something you do to avoid legal trouble, usually at the end of a project when it’s expensive to fix. That framing misses the real point. Most accessibility problems are design and content problems that make the site worse for everyone, not just users relying on assistive technology.
Ongoing support
Finding problems is just the starting point. We help you fix them too.
Our remediation services cover everything from quick technical fixes to comprehensive redesigns. We’ll work with your existing team or handle the implementation ourselves, ensuring solutions are sustainable and maintainable.
We also provide content strategy support to make accessibility part of your ongoing processes: training your team on accessible content creation, reviewing new content before it goes live, and developing guidelines that keep your site accessible as it grows.
Whether you need a one-time fix or ongoing partnership, we tailor our approach to your organization’s needs and resources.
What does this cost?
We don’t have a standard package or retainer for accessibility services because every organization’s needs are different. A basic audit of a small site with a few pages might be a few hundred dollars, while comprehensive remediation of a large content-heavy site could be several thousand.
If you have a website already, start the conversation with a free homepage audit. That covers technical fundamentals and SEO basics in addition to several commonly overlooked accessibility issues.
Starting fresh vs. fixing what you have
If you’re not ready to rebuild your site right now, an audit is often the right starting point: you learn what you’re actually dealing with before deciding how to invest in fixing it. Some issues are quick wins. Others point to deeper structural problems worth addressing in a more deliberate way.
If you’re building something new with us, accessibility is designed in from the start rather than bolted on at the end. That’s almost always cheaper and produces better results.
Either way, we’re happy to talk through your situation before you commit to anything. The free 20-minute evaluation below is a reasonable place to start.